Privacy Policy — Zpiek Store

1. Data Controller

The Shop is operated by Woony AB (org. nr 559157-0444), Kivra: 559157-0444, 106 31 Stockholm, Sweden (“we”, “us”, “our”). We are the data controller for the personal data processed through the Shop.

For questions about this policy or your personal data, contact us at privacy@zpiek.com.

2. Information We Collect

Information you provide: When you place an order, we collect the details needed to process it — your name, email address, shipping address and the products, quantities and prices you ordered. If you contact us, we also collect the content of your message.

Payment information: Payment is handled by the payment provider you choose in the Shopify checkout. We do not store complete card numbers or other full payment credentials.

Automatically collected information: Like most websites, we receive standard technical data (such as IP address, browser type and device information) as needed to operate and secure the Shop.

3. How We Use Your Information

• Process and fulfil your orders, including arranging delivery (contract performance)
• Handle returns, withdrawals and complaints
• Provide customer support
• Comply with legal obligations, such as accounting and tax rules (legal obligation)
• Prevent fraud and keep the Shop secure (legitimate interest)
• We do not send marketing emails unless you have separately consented to them.

4. Legal Basis for Processing

• Performance of a contract — to process and deliver your order.
• Legal obligation — to keep records required by accounting and tax law.
• Legitimate interest — fraud prevention, security and customer support.
• Consent — for any optional communications or non-essential cookies.

5. Data Sharing and Disclosure

Service providers (processors): We share data with providers who help us run the Shop, including Shopify (platform and hosting), the payment provider you use at checkout, and the shipping carrier that delivers your order (name and delivery address). They process data on our behalf and under our instructions.

Legal requirements: We may disclose personal data when required by law or by a public authority.

Business transfers: If the business is sold or merged, customer data may be transferred as part of the transaction.

6. International Transfers

Some of our service providers (for example Shopify) may process data outside the EU/EEA. Where this happens, we ensure appropriate safeguards are in place, such as the European Commission’s standard contractual clauses.

7. Data Retention

Order data is retained for as long as required by Swedish accounting law (bookkeeping records are kept for seven years). Other personal data is retained only as long as necessary for the purposes described in this policy.

8. Your Rights

You have the right to request access to, rectification of, or erasure of your personal data, and to restrict or object to processing, as well as data portability where applicable. You may also withdraw any consent you have given at any time.

To exercise your rights, contact privacy@zpiek.com. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

9. Cookies

The Shop uses cookies that are strictly necessary for the checkout and core functions to work. Non-essential cookies (such as analytics) are only used with your consent.

10. Changes to This Policy

We may update this policy from time to time. The latest version is always available on this page, with the date of the most recent update shown above.

11. Contact Us

Data Controller: Woony AB (org. nr 559157-0444), Kivra: 559157-0444, 106 31 Stockholm, Sweden.

Privacy inquiries: privacy@zpiek.com

General support: support@zpiek.com